Vintners Knoll - Reservations

Please appreciate that weather is a problem for everyone and we hope you will appreciate that there is no alternative plan should the weather not cooperate.

If you are already on-site and the weather becomes unacceptable, the only option is to gather your personal effects early and head to your car.  Our retail shop cannot allow more than 15 people inside at a time and we do not have an alternative to provide cover from the weather.   During the pandemic, there is simply no exception to the guidelines imposed upon us by the Government.     

Regarding advance reservations, although reservations are generally not refundable, if, in our opinion, we do not feel that it is reasonable to expect our customers to sit outdoors as a result of the weather, we will refund the reservation fee but not the processing fee charged by Fareharbor (usually about $1.00).  It is important to note that the decision to cancel is at our discretion as we have experienced several situations where actual weather is much different than predicted weather.  The decision will be made at 10 am on the morning of the reservation date.  

We never shut down due to whether (excepting extreme weather such as hurricanes, blizzards, or flooding) so you are always invited to visit.  Please email support@nashobawinery.com if you have elected not to visit as a result of the weather.  

Vintners Knoll - Food

Please refrain from ordering food until you have decided about whether you will be coming based on weather.  Food is perishable so once we begin our preparation for the day, it is too late.  If you order food and wine and decide not to visit, the order cannot be canceled but will be made available for curbside pickup if you notify us.  It is your decision when to order food as food can be ordered at any time including in advance of your reservation or once you arrive. 

Orchard - Reservations

If, in our opinion, we do not feel that it is reasonable to expect our customers to pick apples as a result of the weather, we will refund the reservation fee but not the processing fee charged by Fareharbor (usually about $1.00). However, it is important to note that the decision to cancel is at our discretion as we have experience in several situations where actual weather is much different than predicted weather.  We never shut down due to whether (excepting extreme weather such as hurricanes, blizzards, or flooding) so you are always invited to visit for PYO.  Please email support@nashobawinery.com if you have elected not to visit as a result of the weather.

J's Restaurant

Since all reservations for our restaurant are for tables inside of our restaurant, weather, (excepting extreme weather such as hurricanes, blizzards, or flooding) does not affect our operations.   Excepting weather conditions that make travel unsafe, refunds for reservation deposits will not be considered.